Returns Policy

As Queenkulture.art, I strive to create unique and meaningful artwork that resonates with my customers. I believe in the integrity of my creations and the connection they foster between the artist and the buyer. Therefore, I have established a No Returns, No Refunds policy to ensure clarity and fairness for both parties.

Policy Overview

  • All Sales Are Final: Once a purchase is made, it cannot be returned or exchanged. I encourage all customers to carefully consider their selections before finalizing their orders.
  • Custom Artwork: Many of my pieces are custom-made or unique creations tailored to individual specifications. As such, these items cannot be returned or refunded.
  • Quality Assurance: Each piece is crafted with meticulous attention to detail, and I ensure that all artworks are in perfect condition before they leave my studio. If you receive an item that is damaged or defective, please contact me within 7 days of delivery for assistance.

Artist’s Position

My commitment to a no-return policy stems from several key considerations:

  1. Artistic Integrity: Art is subjective, and what resonates with one person may not resonate with another. By adopting a strict no-return policy, I maintain the value and integrity of my work, ensuring that each piece is appreciated by its rightful owner.
  2. Preventing Misuse: Experiences in the art community have shown that return policies can sometimes be exploited. For instance, some buyers may purchase art for temporary display purposes (such as events) and then seek refunds after the occasion has passed. My policy helps prevent such situations.
  3. Encouraging Thoughtful Purchases: I believe that a no-return policy encourages customers to make thoughtful decisions about their purchases. I urge potential buyers to reach out with any questions or concerns prior to purchasing, ensuring they are fully informed about their chosen artwork.

Contact Me

If you have any questions regarding this policy or need assistance with your order, please feel free to reach out via the contact page form or email us at info@queenkulture.art. I appreciate your understanding and support of my artistic vision.

Thank you for choosing Queenkulture.art. I hope you enjoy your artwork as much as I enjoyed creating it!